---
id: incident
requestedLanguage: en
descriptionLanguage: en
---

# Incident Response / Incident Management

- Type: operations practice
- Group: Operations and risks
- Placement: Operations / Incidents and recovery
- [Source](<https://sre.google/sre-book/managing-incidents/>)

[HTML](https://dpm.cnonim.name/practices/incident/)

Coordinate diagnosis, communication, and service restoration during an incident, with explicit roles and a record of events.

## Relationships

- may start with: [Actionable Alerting](/practices/alerting/en.md) (support)
- may build on: [Runbooks / Operational Playbooks](/practices/runbooks/en.md) (support)
- provides material for: [Blameless Postmortems](/practices/postmortem/en.md) (support)
- may use: [Rollback and Rollback Safety](/practices/rollback/en.md) (support)
- is a practice within: [Site Reliability Engineering](/practices/sre/en.md) (structure)

[Show on the map](https://dpm.cnonim.name/#practice=incident&lang=en)