---
id: slo
requestedLanguage: en
descriptionLanguage: en
---

# Service Level Objectives

- Type: reliability management practice
- Group: Operations and risks
- Placement: Operations / Observation and objectives
- [Source](<https://sre.google/sre-book/embracing-risk/>)

[HTML](https://dpm.cnonim.name/practices/slo/)

Measurable service-quality objectives define the level of service users should receive.

## Relationships

- helps define conditions for: [Actionable Alerting](/practices/alerting/en.md) (support)
- sets constraints for: [Capacity Planning](/practices/capacity/en.md) (support)
- may set objectives for: [Performance and Load Testing](/practices/performance/en.md) (verification)
- may build on scenarios from: [Quality Attribute Workshop (QAW)](/practices/qaw/en.md) (support)
- provides a foundation for: [Error Budgets](/practices/budget/en.md) (support)
- is measured through: [Observability](/practices/observability/en.md) (verification)
- is a practice in: [Site Reliability Engineering](/practices/sre/en.md) (structure)

[Show on the map](https://dpm.cnonim.name/#practice=slo&lang=en)